International Moving Malaysia
International Relocation Services in Malaysia
Managing Your Move Overseas
Relocating to another country can seem like a daunting task. From packing and unpacking to completing all the necessary documentation, not to mention all of the emotional upheaval involved. At Classic Moving, Our team of experts specialise in all areas of the relocation process. Our relocation services in Malaysia will cover all of your needs from start to finish; allow us to take the stress out of your next move with our one-stop quality service.
Moving home – One step at a time
We’re here to guide you through the process
1
Preparation
We’ll carry out a pre-move survey & provide you with
a personalised quotation.
2
Packing
Our expert crew
will arrive to carefully
pack your belongings.
3
Transportation
Your belongings will be
loaded and transported to
your destination – we’ll keep
you updated along the way.
4
Arrival
Once your shipment arrives
our trusted destination partners will unpack your belongings in your new home.
1
Preparation
We’ll carry out a pre-move survey & provide you with
a personalised quotation.
2
Packing
Our expert crew
will arrive to carefully
pack your belongings.
3
Transportation
Your belongings will be
loaded and transported to
your destination – we’ll keep
you updated along the way.
4
Arrival
Once your shipment arrives
our trusted destination partners will unpack your belongings in your new home.
Your Pre-move Survey
Your relocation journey with us starts before you move, with a pre-move survey. During your survey, you will walk one of our relocation specialists through each room of your home. This is where you indicate all the items you plan to take with you. This is your opportunity to point out items that require special care and attention. We will then be able to account for specialist custom made boxes to keep your most prised possessions as secure as possible.
The Move Process
Our relocation specialist will discuss the entire process with you and will be able to address any questions that you may have about your move.
Transit Options
By Sea
Sea freight
Full container load (FCL)
An entire container that is used exclusively by you.
Less than a container load (LCL) & Groupage shipment
Your shipment will be shipped in the same container as others.
By Air
Air freight
Fly your belongings overseas using the fastest form of transportation.
By Road
Road freight
Cross boarder transportation of your furniture and household items utilising our trucks.
Tailored Insurance
Our handpicked team of packers operate at the highest standard amongst the relocation companies in Malaysia. We specially hand-pick each of our staff to ensure that our clients have the best possible experience. However, in the unlikely event that any items are damaged or misplaced, we offer a tailored insurance plan that covers:
- Door-to-door all-risk protection
- Pairs and sets replacement
- Mechanical derangement
- 30 days storage extension, which covers both origin and destination locations
- Zero deductible
- Lowest claims record
Additional Safeguarding
To ensure that your belongings arrive in the best possible condition, our customised packing services offer safeguards such as moisture absorption poles, silica gel, custom crating options.
Quotation
Within 48 hours of your survey you will receive a quotation from your relocation specialist at Classic Moving.
Your Dedicated Move Manager
There are several moving parts when it comes to relocating internationally. Our move managers will be your single point of contact throughout the whole process. Their job is to guide you through all the necessary formalities and logistical elements to ensure your items arrive safe and sound.
Before The Crew Arrive
Make sure you dispose of any unwanted items in the lead up to your move day. If there are items that you would like us to dispose of on your behalf, let us know we can amend your quote and make the necessary arrangements.
It’s important you set aside any personal items that you wish to travel with to make sure essential items are not packed by mistake.
Crew Arrival
Your dedicated packing supervisor will be there to greet you and will do a walkthrough of your home with you to confirm all of your requirements & packing needs.
Packing your items
Our highly skilled team of professional packers are equipped with years of expertise and the most advanced packing materials. The packing team will record and label everything for easy navigation on arrival at your destination. Any items that require a custom-made crate will be boxed and carefully wrapped.
Loading
Our team of movers will carefully load all of your belongings by shuttle or directly into your container – This is based on the accessibility of your current residence and requirements. Our relocation consultant would have confirmed this with you at your pre-move survey. Our movers will attach a specialist brace to ensure no movement during transit if your container is not full. Finally, once your items are carefully loaded, our movers will secure them with a unique seal. This is to make sure your goods are not tampered with during the move.Progress of Shipment
Your Move Manager will provide you with regular status updates for your peace of mind. Throughout the process, you will be notified of:- Vessel details
- Estimated time of departure/arrival
- Custom clearance status
- Delivery schedule
Arrival
Once your shipment arrives at your destination our partners will collect your items and deliver them to your new home. The team will then help you to unpack and assemble your furniture. Once your household goods are unboxed, they will remove all the debris for recycling to minimise our impact on the environment.
Moving Services Feedback
Our goal is to provide our clients with the very best service. Therefore, it’s important for us to make sure that your international relocation goes as smoothly as possible. We’d love to hear your feedback, our customer service team will be in contact to gather your review.
Preparing Your Move
Ideally, the more time you have to plan, the better. Therefore, we suggest scheduling your pre-move survey around 4-8 weeks before your move. Our peak season is usually between June and August. However, if your move falls within these months, contact us as soon as possible to secure your preferred packing date.
Surveys typically take 30-60 mins depending on the size of your property.
While it’s not mandatory (we also offer virtual surveys), in our experience, it is always better to meet you to fully understand your needs and view your belongings in person.
We recommend that you are in the property while the survey is taking place as it gives you the ability to identify what you are taking and what you are leaving behind. Our surveyor will also be able to answer any questions you may have about your move.
It would be difficult for us to provide a quotation without knowing the exact volume of goods that need to be shipped. If you are pushed for time, feel free to send photographs or meet us over a video call.
- It’s a good idea to clear out unwanted items as you approach your move date; this will help our packing team determine what items you are taking with you.
- Check to see if you have the original boxes for some of your fragile items. If you don’t, that’s not a problem. We have our own crate making facility that makes custom-built boxes.
It usually takes us around 2 working days to send a quotation to you.
Your quotation will be based on the total volume of your goods and the transport service you select. Our surveyor will determine the best options for you based on your needs.
You should book our moving services as soon as you decide your preferred pack date. However, if you are two or three weeks away and running out of time, we will do our best to accommodate your booking.
It is not unusual to not have a precise delivery address when booking your move. However, we can offer secure storage services at both your origin and destination city. So as long as you let us know a few days before your goods arrive at the destination city, we’ll be able to deliver them to your new address when you are ready.
If the volume of your goods alters from the time we survey to your packing date, the cost of your move will change as the cost is determined by final volume and/or weight (depending on the mode of transportation).
You’ll need to pay a 25% deposit to secure your booking. The remainder of your invoice will be required by your packing date.
Your quotation will be valid for 30 days. This, however, excludes the freight cost that is broken down separately in your quote – carriers fees are subject to change which is unfortunately out of our control.
Groupage is a transportation method that groups together items dispatched by several different companies into the same container. This type of transportation method is typically the most cost-effective way of transporting smaller volume shipments.
Your quotation is based on the volume of your shipment – if this changes, the final cost will change too.
Most countries allow the duty-free entry of used household goods if you meet residency requirements. Our team will be able to provide specific information based on your destination.
Insurance
Yes. Our all-risk policy works on a door-to-door basis, meaning that you will be covered from packing to unpacking at your destination address. Your premium will be worked out based on your declared shipment value.
Insurance is not mandatory, but we do recommend it. As professional movers, our team takes care to ensure your belongings arrive safe and sound in your new home. However, in the unlikely event of damage or loss, insurance is there to safeguard your belongings.
No, insurance is a separate cost to the move itself. However, you’ll be provided with all of the documentation required at the same time you receive your quotation. Your insurance premium will be based on the declared value of your possessions.
Moving Day
- For security reasons, many countries no longer accept shipments that the owner has packed. In addition, any damage incurred to items you packed yourself may not be covered by transit insurance. Therefore, we strongly advise that you let our team pack all of your household items and personal effects.
- If you are moving locally, we offer tiered packing services that are tailored based on your requirements.
We highly recommend that you keep your jewellery in your hand luggage when you travel overseas.
Each country has its own restrictions, but as a general rule, the following items should not be included in your shipment:
- Alcohol
- Firearms and ammunition
- Food, including herbs and spices
- Hazardous items (including adhesives, ammonia, bleaches, chlorine, detergents, disinfectants, dyes, flammables, gas cylinders, insecticides, mercury thermometers, methylated spirits, paints, pesticides, photographic chemicals, pressure packs, thinners)
- Items made from endangered animals
- Unprocessed furs, skins
- Plants, dried flowers, bulbs, seeds
- Pornographic material
- Soil or sand of any kind
- Swords, spears, switchblades
Yes, we will be able to drop packing materials to you – you’ll just need to let us know during your survey.
For some countries importing food & alcohol is strictly prohibited. For countries where alcohol is permitted, a detailed inventory list will need to be submitted to customs, and duties will apply. We recommend that you do not include any food in shipments as it can cause delays with customs clearance and additional charges. Ask us for more specific information about your destination country policies.
Yes. Please let us know your plans before your packing date so our team can make sure the most important items, like beds, are packed last.
While it’s not mandatory, we do recommend that as you’ll be able to discuss any last-minute details with your crew supervisor.
Tropical climates typically come with high humidity. While the humidity does not directly cause mould and mildew, it speeds up the lifecycle. Your surveyor will discuss the inclusion of silica gel and moisture absorption poles in your shipment to reduce the moisture inside your container. We also recommend cleaning clothes, linen and disinfecting surfaces before your packing date.
Delivery
The customs clearance process and time frame vary for each country. Your dedicated Move Manager will be able to share transit time to your destination.
All unwanted packaging will be removed and recycled once it has been delivered to your new home.
Our moving services include unpacking your goods and disposing of any debris on delivery day. In addition, our team uses a numbering system that allows us to match boxes with rooms, simplifying the unpacking process.
Your belongings can be stored either with us at origin or your destination with our trusted partner companies for as long as needed.
Your Move Manager will keep in contact with you throughout the move process. When your shipment arrives in your new city, you will be contacted to organise a date for delivery that is convenient for you.
Many countries require you to be present for your goods to clear customs, but different rules apply depending on the location you are moving to. Our team will be able to confirm the regulations for you.
Yes, your surveyor will note everything that needs to be disassembled and reassembled during your move. Trickier items to put back together like cabinets, Ikea furniture and hydraulic beds may require a handyman – we will make all of the arrangements for your peace of mind.
