we take care of everything
International Movers Singapore
A global partnership of over 1400 worldwide relocation partners allows us to be agile in delivering exceptional service packages for our clients. Our footprint is driven by our clients needs. Contact us today.
Optimising Your International Moving Experience
Relocating to another country can seem daunting, from packing and unpacking to completing all the necessary documentation, not to mention all of the emotional upheaval involved.
At Classic Moving, our team of international movers specialise in all areas of the relocation process. Our one-stop quality moving services in Singapore cover all your needs from start to finish, allowing for a stress-free move to anywhere in the world!
Taking International Moving One Step at a Time
Classic Moving is here to guide you through the entire relocation process.
1
Preparation
Our quality service begins with a pre-move survey by a relocation consultant, followed by a personalised quotation.
2
Packing
Our expert crew of international movers will arrive to pack your belongings and furniture carefully. Disposal services will be provided upon request.
3
Transportation
Your belongings will be loaded and transported by our professional movers to your destination country. Our relocation company will keep you updated through every step.
4
Arrival
Once your shipment arrives, our trusted destination partners will unpack your belongings in your new home.
1
Preparation
Our quality service begins with a pre-move survey by a relocation consultant, followed by a personalised quotation.
2
Packing
Our expert crew of international movers will arrive to pack your belongings and furniture carefully. Disposal services will be provided upon request.
3
Transportation
Your belongings will be loaded and transported by our professional movers to your destination country. Our relocation company will keep you updated through every step.
4
Arrival
Once your shipment arrives, our trusted destination partners will unpack your belongings in your new home.
Your Pre-move Survey
Your relocation journey with our company starts before you move, with a pre-move site survey. During this step, you will walk one of our dedicated consultants through each room in your entire house.
Here is where you help us understand your moving needs.
Let our Move Consultant know which items you plan to take with you, along with any belongings that require special care and attention. As part of our packing services, we will then account for custom made boxes to keep your most prized possessions as secure as possible throughout the whole process.
The Relocation Process
Our relocation specialist will discuss the entire process with you. They will address any questions you may have about your move.
If you require, we are can also advise you on the process of home finding, pet relocation services, school search and more!
Transit Options
Classic Moving provides multiple transit services that suit every customers’ individual needs. Our international moving services include:
Sea freight services
Full container load (FCL)
An entire shipping container that is used exclusively by you.
Less than a container load (LCL) & Groupage shipment
Your shipment will be shipped in the same container as others.
Airfreight services
Fly your belongings overseas using the fastest service our company has.
Road freight services
Cross border transportation of your furniture and household items utilising our trucks.
Tailored Insurance
Our team of movers is one of the best amongst the moving companies in Singapore. We specially hand-pick each of our staff to ensure that our clients have the best possible experience.
However, in the unlikely event that any items are damaged or misplaced, we offer a tailored insurance plan that covers:
Door-to-door all-risk protection
Pairs and sets replacement
Mechanical derangement
30 days storage extension, which covers both origin and destination locations
Zero deductible
Lowest claims record
Additional Safeguarding
Our packing services include safeguards such as moisture absorption poles, silica gel, and custom crating to ensure that your belongings arrive in the best possible condition.
Quotation
Within 48 hours of your survey, you will receive a quotation from your relocation specialist at Classic Moving.
Dedicated Move Managers
The international moving process can be a nightmare sometimes, especially for clients without prior moving experience.
As your preferred international moving company in Singapore, Classic Moving guarantees an easy, stress-free move.
We do this by assigning each of our clients a move manager. These move managers will be your single point of contact throughout the entire relocation process, guiding you through all the necessary formalities and logistical elements.
That means our customers will always have one of our extremely responsive employees on call to handle your questions, provide regular updates and ensure your items arrive safe and sound.
Before The Packing Team Arrives
Make sure you dispose of any unwanted items in the lead up to your move day.
If there are items that you would like us to dispose of on your behalf, let us know so we can amend your quote and make the necessary arrangements.
It’s important you set aside any personal items that you wish to travel. We wouldn’t want our movers to pack essential items by mistake!
Team Arrival
Your packing supervisor will be there to greet you with our ground crew. A walkthrough of your home will be carried out to confirm all your requirements.
Packing Your Items
Our highly skilled moving team of professional packers are equipped with years of experience and use the most advanced packing materials.
The team will record and label everything for easy navigation on arrival at your destination. Any items that require a custom-made crate will be boxed and carefully wrapped.
Loading
Our team of movers will load all your belongings by shuttle or directly into your container.
This is based on the accessibility of your current location and requirements. But, again, our relocation specialist would have confirmed this with you at your pre-move survey.
If your container is not full, our movers will attach a specialist brace to ensure minimal movement during transit. Finally, our movers will secure the container with a unique anti-tamper seal once your items are carefully loaded.
Shipment Progress
Our move managers are in charge of providing regular status updates for your peace of mind. Throughout the process, you will be notified of:
- Vessel details
- Estimated time of departure/arrival
- Custom clearance status
- Delivery schedule
Once your belongings arrive at your new country of residence, our destination partner will collect your items and deliver them to your home.
As part of our relocation services, the team will help you unpack and assemble your furniture at your new accommodations. Once your household goods are unboxed, they will remove all the debris for recycling to minimise our environmental impact.
Customer Service
Tell us about your international moving experience with Classic Moving!
Our goal is to provide our clients with the very best service. Therefore, we must make sure that your international relocation goes as smoothly as possible, as per our Code of Conduct.
If you wish to pass on feedback about our international moving company, our customer service team will be there to receive you.
Preparing for Your Move
- Ideally, the more time you have to plan, the better. Therefore, we suggest scheduling your pre-move survey around 4-8 weeks before your move.
- Our peak season in Singapore is usually between June and August. If your move falls within these months, contact us as soon as possible to secure your preferred packing date.
Surveys typically take 30-60 min depending on the size of your property.
- While it’s not mandatory (we also offer virtual surveys), in our experience, it is always better to meet you to understand your needs and view your belongings in person.
- We recommend that you are on the property while the survey is taking place as it gives you the ability to identify what you are taking and what you are leaving behind. Our surveyor will also be able to answer any questions you may have about your move.
- It would be difficult for us to provide a quotation without knowing the exact volume of goods to be shipped. If you are pushed for time, please send photographs or meet us over a video call.
Our relocation company offers corporate relocation as a separate service, available here.
- It’s a good idea to clear out unwanted items as you approach your move date; this will help our team determine what items you are taking with you.
- Check to see if you have the original boxes for some of your fragile items. If you don’t, that’s not a problem. We have our crate making facility that makes custom-built boxes.
Your quotation will be based on the total volume of your goods and the moving services you select. Our surveyor will determine the best options for you based on your needs.
You should book our moving services as soon as you decide your preferred pack date. However, if you are two or three weeks away and running out of time, we will do our best to accommodate your booking on short notice.
- It is not unusual to not have a precise delivery address when booking your move. However, we can offer secure storage services at both your origin and destination city. So as long as you notify us a few days before your goods arrive at the destination location, we’ll be able to deliver them to your new address.
- If the volume of your goods alters from the time we survey to your packing date, the cost of your move will change as the price is determined by final volume and/or weight (depending on the mode of transportation).
- (SG) You’ll need to pay a 25% deposit to secure your booking. The remainder of your invoice will be required by your packing date.
- (MY) You’ll need to pay a 50% deposit to secure your booking. The remainder of your invoice will be required by your packing date.
- Your quotation will be valid for 30 days. This, however, excludes the freight cost that is broken down separately in your quote as carriers fees are subject to change which is unfortunately out of our control.
- Groupage is a transportation method that groups together items dispatched by different moving services into the same container. This type of transportation method is typically the most cost-effective way of transporting smaller volume shipments.
Your quotation is based on the volume of your shipment – if this changes, the final cost will change too.
Most countries allow the duty-free entry of used household goods if you meet residency requirements. Our team will be able to provide specific information about foreign regulations based on your destination.
Insurance
- Yes. Our all-risk policy works on a door-to-door basis, meaning that you will be covered from packing to unpacking at your destination address. Your premium will be worked out based on your declared shipment value.
- Insurance is not mandatory, but we do recommend it! As a professional moving company, our team takes care to ensure your belongings arrive safe and sound in your new home. However, in the unlikely event of damage or loss, insurance is there to safeguard your belongings.
- No, insurance is a separate cost to the move itself. However, you’ll be provided with all of the documentation required at the same time you receive your quotation. Your insurance premium will be based on the declared value of your possessions.
Moving Day
For security reasons, many countries no longer accept shipments packed by the owner. In addition, any damage incurred to items you packed yourself may not be covered by transit insurance. Therefore, we strongly advise that you let our team pack all of your furniture and personal effects.
If you are moving locally, our relocation company offers tiered packing services tailored based on your needs and location.
- We highly recommend that you keep your jewellery in your hand luggage when you move.
- Each country has its own restrictions, but as a general rule, the following items should not be included in your shipment:
- Alcohol
- Firearms and ammunition
- Food, including herbs and spices
- Hazardous items (including adhesives, ammonia, bleaches, chlorine, detergents, disinfectants, dyes, flammables, gas cylinders, insecticides, mercury thermometers, methylated spirits, paints, pesticides, photographic chemicals, pressure packs, thinners)
- Items made from endangered animals
- Unprocessed furs, skins
- Plants, dried flowers, bulbs, seeds
- Pornographic material
- Soil or sand of any kind
- Swords, spears, switchblades
- Yes, we will be able to drop packing materials to you – you’ll need to let us know during your survey.
- For some countries importing food & alcohol is strictly prohibited.
- Meanwhile, a detailed inventory list will need to be submitted to customs for countries where alcohol is permitted, and duties will apply. We recommend that you do not include any food in shipments as it can cause delays with customs clearance and additional charges.
- Ask us for more specific information about your destination country policies.
Yes. Please let us know your plans before your packing date so our team of movers in Singapore can make sure essential items, like beds, are packed last.
- While it’s not mandatory, we do recommend that as you’ll be able to discuss any last-minute details with your crew supervisor.
Tropical climates typically come with high humidity. While the moisture does not directly cause mould and mildew, it does speed up the lifecycle.
As part of our moving services, your surveyor will discuss including silica gel and moisture absorption poles in your shipment to reduce the moisture inside your container. We also recommend cleaning clothes, linen and disinfecting surfaces before your packing date.
Delivery
- The customs clearance process and time frame vary for each country. Your dedicated Move Manager will be able to share transit time to your destination.
- All unwanted packaging will be removed and recycled once it has been delivered to your new home.
- Our moving services include unpacking your goods and disposing of any debris on delivery day. In addition, our team uses a numbering system that allows us to match boxes with rooms, simplifying the unpacking process at the new location.
We offer storage solutions where your belongings can be stored either with us at origin or your destination with a trusted partner company for as long as needed.
- Your Move Manager will keep in contact with you throughout the move process. When you arrive in your new city, you will be contacted to organise a date for delivery.
- Many countries require you to be present for your goods to clear customs, but different rules apply. Our company will be able to confirm the regulations for you accordingly.
Yes, your surveyor will note everything that needs to be disassembled and reassembled during your move. Trickier items to put back together like cabinets, Ikea furniture and hydraulic beds may require a handyperson – our company will make all of the service staff arrangements for your peace of mind.